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Patient Satisfaction Survey

This report is uncensured presentation of all responses we received to our patient satisfaction survery.

Last update: 2008-08-20 15:47    Total Number of Surveys: 512
 
Would you recommend us to your friends or family?
  
  Percent of answers  
Definitely 91.8%  
Probably 7.6%  
Neutral 0.6%  
Not Likely 0%  
No 0%  
       
Our service compared to other medical practices is
  
  Percent of answers  
Excellent 87.8%  
Very Good 9.2%  
Good 3%  
Poor 0%  
Very Poor 0%  
       
Rate the interaction with the doctor
  
The doctor listened to you attentively Percent of answers  
Excellent 95.3%  
Very Good 3.5%  
Good 1.2%  
Poor 0%  
Very Poor 0%  
       
The doctor took time to answer your questions Percent of answers  
Excellent 95.3%  
Very Good 3%  
Good 1.8%  
Poor 0%  
Very Poor 0%  
       
The doctor adequately explained treatment options Percent of answers  
Excellent 94.1%  
Very Good 4%  
Good 1.8%  
Poor 0.2%  
Very Poor 0%  
       
The time doctor spent with you was adequate Percent of answers  
Excellent 92.5%  
Very Good 4.7%  
Good 2.8%  
Poor 0%  
Very Poor 0%  
       
Rate your experience
  
Waiting time for getting an appointment Percent of answers  
Excellent 69.7%  
Very Good 15.8%  
Good 13.1%  
Poor 1%  
Very Poor 0.4%  
       
Waiting time to be seen during the appointment Percent of answers  
Excellent 75.5%  
Very Good 11.8%  
Good 10.3%  
Poor 2%  
Very Poor 0.4%  
       
Friendliness of the staff when booking the appointment Percent of answers  
Excellent 88.4%  
Very Good 7%  
Good 4.4%  
Poor 0.2%  
Very Poor 0%  
       
Friendliness of the staff during your appointment Percent of answers  
Excellent 90.6%  
Very Good 6.4%  
Good 3%  
Poor 0%  
Very Poor 0%  
       
Rate the personnel performance  
  
Physician Percent of answers  
Excellent 93%  
Very Good 6%  
Good 1%  
Poor 0%  
Very Poor 0%  
       
Aesthetician Percent of answers  
Excellent 87.9%  
Very Good 7.8%  
Good 4.3%  
Poor 0%  
Very Poor 0%  
       
Medical Assistant Percent of answers  
Excellent 90.3%  
Very Good 7%  
Good 2.8%  
Poor 0%  
Very Poor 0%  
       
Receptionist Percent of answers  
Excellent 88.3%  
Very Good 6.3%  
Good 4.7%  
Poor 0.6%  
Very Poor 0.2%  
       
Rate our facility
  
Office comfort Percent of answers  
Excellent 91.7%  
Very Good 5.4%  
Good 2.8%  
Poor 0.2%  
Very Poor 0%  
       
Office ambiance Percent of answers  
Excellent 90.7%  
Very Good 5.4%  
Good 3.8%  
Poor 0%  
Very Poor 0.2%  
       
Office Cleanness Percent of answers  
Excellent 95.1%  
Very Good 2.8%  
Good 2%  
Poor 0.2%  
Very Poor 0%  
       
Parking Percent of answers  
Excellent 49.4%  
Very Good 14.2%  
Good 29.5%  
Poor 5.4%  
Very Poor 1.5%  
       

Please contact rad@ringpfeildermatology if you have any questions regarding this survey.

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